1. What is the standard check in/out time?

The standard check-in time is after 1200 hrs (local time) and standard check-out time is 12 noon. But it may vary from season to season and city to city. Please contact with the hotel for clarity

2. What are the different modes of payments you accept?

We accept all Visa, Master Card and most major debit cards issued in India, as well as Net Banking payments from most major Indian banks for online bookings.

3. Who do I write to in case I face problems on tour or while booking?

Please call us at +91 9732619340/ +91 9647367780 (Monday to Saturday, 9 AM to 9 PM) or drop us an e-mail on travel@bakkhalihotelamarabati.com.

4. Is it safe to use my credit card?

Yes. We take this matter very seriously. To ensure your security, Interactive Affiliate Network utilizes a secure commerce server, which encrypts the credit card number and encodes it into a non-usable form.

5. How do I know that my booking is confirmed?

Whether a booking is made online or over the phone, a confirmation would be sent to you via e-mail, which would include your reservation number and travel details.

6. Can I make a booking over the phone?

Yes, you can call us on +91 9732619340/ +91 9647367780 (standard charges apply)

7. How do I cancel a reservation?

Please call our call center number for cancellation. Only those cancellation requests which are made either online or on the phone to our customer support team shall be entertained.

8. My credit card number is correct, but the hotel is not accepting it. Why?

There are a few possibilities:

Your card type is not accepted at the hotel.

The card expiration date precedes the reservation date.

You have reached your credit limit.

There is a computer error.